Facilities for People with Disabilities

The Salt Lake City International Airport has been carefully designed to accommodate people with disabilities. The restaurants, parking lots and restrooms are equipped with the needed facilities. There are telephones accessible from a wheelchair at the telephone banks and TDD telephones for the hearing impaired in the lobbies of both terminals. Throughout both terminals there are ramps and elevators. They are located near the stairs and escalators and are prominently marked on the airport directories in the terminals. In addition, airlines can provide indoor motorized vehicle service or other assistance for their passengers.

• Airlines
  When making your flight reservations be specific about your needs and the types of assistance you require. The airlines can then pre-arrange for an indoor motorized vehicle, personnel or other service.
• First Aid
  Airport police can handle minor first aid needs. On-airport paramedics are on 24-hour standby. Either can be summoned by dialing 801-575-2405 or 2400 on a white paging phone.
• Gift Shops
  Air Terminal Gifts and HMS Host operate retail shops that all segments of the population. The staff is readily available to help as needed.
• Ground Transport
  The taxis, limousines, buses and all other forms of ground transportation that service Salt Lake City International Airport are capable of providing services to people with disabilities. The key to using their service is to arrange it in advance. Call and request the necessary equipment prior to your travel.
  Salt Lake City International Airport operates the shuttle bus service from the long-term parking lot with buses featuring hydraulic lifts. Advance notice will streamline this process, even though it is not a requirement. Prior arrangements can be made by calling 801-575-2780 or 575-2401.
• Parking
  Parking stalls have been designated in the short-term parking structure and in all parking lots for use by people with disabilities. They are identified by the International symbol of access. These spaces are frequently patrolled, and their use by people who only display the international symbol of access, either placard or plate, is enforced. There are extra-wide stalls close to entrances. Vehicles fitted with side lifts can be accommodated only on the first level of the short-term parking structure. If you need other help with parking, contact the Airport's Ground Transportation Division at 801-575-2780 or 801-575-2401 to make special arrangements.
• Ramps and Elevators
  All entrances and exits have been audited for appropriate curb height or ramp access. Wherever you encounter stairs or an escalator, an elevator will also be in the close vicinity.
• Restaurants
  The airport's restaurants can accommodate the needs of people with disabilities. Most of them have wide aisles, counters low enough for wheelchair access and ample dining space. Please ask food service personnel for assistance as needed.
• Restrooms
  Restrooms throughout the airport are fully accessible.
• Telephones
  Most of the telephone banks located throughout the airport have been designed to allow wheelchair accessibility.
• TDD Phones
  This phone system for people who are deaf or hard of hearing is available in the lobbies of both airport terminals or through the Control Center by calling 801-575-2264.
  In addition, AT&T credit card phones throughout the airport have a TDD feature.
• Wheelchairs
  The airlines provide wheelchairs upon request. It is best to reserve one ahead of time; however, it can be arranged at the ticket counters.