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Airport Services

  

Airport Information

   801-575-2400

Animal Relief Stations

Animal relief stations are across the street from each terminal in front of the parking garage. Another is located between Terminal Two and the International Terminal. There are grassy areas equipped with waste stations and space to exercise pets and relieve animals. There are also three areas designated for the same purpose on Concourses B, C, and E. Contact airline personnel to access these areas.

Bag Service Curbside Check-in*

Alaska Airlines - 8:00 a.m. - 5:00 p.m.
Delta Air Lines - 5:00 a.m. - 11:00 p.m.
(Terminal Two curb and drive-through lane of the parking garage)
United Airlines (bags Inc.) - 4:00 a.m. - 6:30 p.m. 
Southwest Airlines (Air Serv) - 4:30 a.m. - 8:30 p.m.
*Subject to passenger volume

Banking & Cash Machines

Zions Bank operates in the lobby of Terminal Two. They offer full service banking including foreign currency exchange from 9:00 a.m. to 5:00 p.m, Monday through Friday. Their phone number is 801-524-8879. Zions Bank Automated Teller Machines (ATMs) are located next to the bank, prior to security screening in Terminal Two, and in the Terminal One lobby. Additional ATMs (US Bank) are located throughout the airport and serve members in the following networks: Fastbank, Pulse, Visa, Plus, MasterCard, Cirrus, Maestro, American Express, Discover, and Quest.

Charging Electronic Equipment

Power outlets are available throughout the terminals. Power strips have been installed in the connector between Terminal One and Terminal Two specifically for this purpose.

Courier Service

Federal Express drop boxes are located at the top of Concourse A in Terminal One and on the connector between Concourses C and D in Terminal Two.

Customs

Customs is housed on the first floor in the International Terminal. Hours are 8:00 a.m. to 4:30 p.m., Monday through Friday. 

Fax Machines

Assistance with faxes may be found at Zions Bank in the lobby of Terminal Two (M-F 9:00 a.m. to 5:00 p.m.).

Foreign Currency Exchange

Currency exchanges can be arranged at Zions Bank in Terminal Two (see hours, etc. under Banking/ATMs-fees may apply).

Freight and Cargo Handling

Arrangements can be made through the airlines or with over 30 companies that serve Salt Lake City.

Golf Course

Wingpointe is situated south of the terminals. Designated by Arthur Hills & Associates, it is an 18-hole course set into the natural environment and is operated by the Salt Lake City Parks and Recreation Department. The phone number is 801-575-2345. It is open during the season from sunrise to sunset. Walking rates are $17 for nine holes and $33 for 18 holes. The clubhouse features a pro shop and restaurant. 

Infant Care

Facilities for caring for infants are located throughout the airport. Diaper changing tables are located in most of the men’s and women’s restrooms.

Rooms designated as “Special Needs” or “Infant Care” can accommodate private nursing. These rooms are in the lobbies of both terminals. They are also located beyond the security screening checkpoints. In Terminal One, there is a room in the middle of Concourse B. In Terminal Two, rooms are located at the top Concourse C, across from gate C-1, at the top of Concourse D, across from gates D-1 and D-6 and near gate E-60 in the lobby of Concourse E.

The “Infant Care” rooms on Concourse B, at the top of Concourse C, at the top of Concourse D, near gates D-6 and E-60 accommodate private nursing without restroom facilities.

Internet Access - Free Wi-Fi is available

To access free Wi-Fi, go to SLCAirport.wifi and click connect (refer to the Wi-Fi section of this brochure for more information).

Lodging

Arrangements can be handled through direct telephone lines located at the courtesy phone center in both terminals (near baggage claim).

Lost & Found

Items are handled by each airline unless lost or found in the airport itself. For airport lost and found, call 801-575-2427. Contact your airline regarding lost luggage or other items lost or found on an airplane.

Airline Lost & Found contacts are as follows:

  Alaska   http://www.alaskaair.com/leftonboard
  American      801-828-9967
  Delta   http://www.delta.com/lostarticle
  Frontier   http://www.flyfrontier.com/customer-service/lost-and-found
  jetBlue   801-410-7060
  SkyWest   801-258-4229
  Southwest   https:live.lostandfound.aero/client/southwest/landing.do
  US Airways   801-575-2202
  United   http://www.united.com/WEB/en-us/content/travel/baggage/lost-onboard2.aspx

Lounges

Cocktails, wine, and beer are served in the following locations:

  • Gordon Biersch Brewery Restaurant - third level of Terminal One
  • Cat Cora's Kitchen - Lower Concourse B
  • Squatter's Pub Brewery - Concourse C
  • Market Street Grill - on the connector between Concourses  C and D
  • Il Viaggio Italian Restaurant - Concourse D
  • Vino volo Ale House - on the connector between Concourses D and E
  • High West Saloon - Concourse E

Luggage Carts

Carts are available outside both terminals, in the baggage claim areas and throughout the concourses from cash and credit card-operated machines. Sky cap service is available in front of both terminals for most airlines and in the parking garage for Terminal Two passengers only.

Mail Facilities

Both terminals have mail drop boxes beyond security screening. In Terminal One, the mailbox is located near the top of Concourse A. In Terminal Two, the mailbox is on the connector between Concourses C and D, near the Delta Sky Club. Stamps are available at post-security ATMs and at select newsstands.

Medical Emergencies

In the airport, emergencies are handled by the Operations Division. To call for assistance, dial 801-575-2405, 801-575-2911 or "0" on a white paging phone.

Automated Emergency Defibrillators (AEDs) are located in the following areas:

  • Terminal One security screening checkpoint; top of Concourse A; top of Concourse B, middle and end of Concourse B; Concourse D; Top and end of Concourse C and D; Concourse E seating area and gates; parking garage (Terminal One entrance)
  • Terminal Two lobby; by Terminal Two pre-pay booth in the parking structure; and in the International Terminal lower lobby.

Newsstands

  •  Sunset News - Concourse A
  • Wall Street Journal News - Concourses B (lower level), E, and the connector between Concourses D and E
  • The Economist - Concourse C
  • CNBC News - Concourses B, C and D
  • CNBC News Express - Terminal Two lobby across from the ticket counters
  • Deseret News - on the connector between Concourses C and D
  • KSL News - Terminal One beyond the screening checkpoint

Paging

Paging is accomplished by dialing "0" on a white paging phone located in the telephone banks throughout the airport or by dialing 801-575-2600.

Parking

Hourly/daily and economy parking facilities are provided at the airport for passenger convenience, depending on the length of your stay. For current parking rates, call 801-575-2886 or visit www.slcparkingguide.com

Parking Amenities

Users of the parking facilities have the option of paying for parking as you leave the terminals at machines located at the end of the sky bridges in both terminals. This “pay-on-foot” option allows you to pre-pay parking fees and bypass the process at the exit.

Epark is a feature that allows customers to use a major credit card to pay for parking. Customers swipe a card at the entrance to record the start time and, using designated exit lanes, swipe the same card as they leave. Parking fees are automatically charged to the card. Click and Park is a service that allows passengers to reserve parking in advance of travel. To learn more, visit https://parkslcairport.clickandpark.com. For more information, call the parking system administrator at 801-575-2886.

Park ’n Wait Lot: There is a parking lot south of the airport complex where you can wait, free of charge, for the passenger you are picking up to arrive at the terminal curb. As you enter the airport, look for signs on the right. There are flight information display boards in the lot so you can monitor flight status. When your passenger arrives, instruct them to alert you by cell phone when they are on the curb to be picked up.

Police

The police can be summoned by dialing 801-575-2405 or "0" on a white paging phone.

Restaurant and Food Concessions

Terminal One - Lobby

  • The Red Onion

Terminal One - Food Court - Beyond the Screening Checkpoint

  • Pei Wei
  • Qdoba
  • Boar's Head Deli
  • Seattle's Best Coffee

Terminal One - Third Level

  • Gordon Biersch Brewery Restaurant

Concourse A

  • Fresh Market
  • Great Wraps

Concourse B - Upper Level

  • French Meadow Bakery & Cafe
  • Auntie Anne's Pretzels

Concourse B - Lower Level

  • Cat Cora's Kitchen
  • Seattle's Best Coffee
  • Popeyes Chicken
  • Wendy's

Terminal Two - Lobby

  • Starbucks Coffee - Pre-security

Terminal Two - Upper Level

  • Starbucks Coffee - Top of Concourse C
  • Market Street Grill - Top of Concourse C
  • Café Rio - Top of Concourse C
  • Greek Souvlaki - Top of Concourse C
  • McDonald's - Top of Concourse C

Concourse C

  • Squatter's Pub Brewery
  • Salt Lake Pizza & Pasta
  • Ufood Grill
  • Pinkberrry Frozen Yogurt
  • Millcreek Coffee Roasters

Concourse D - Top of D including area between Concourse D and E

  • Cat Cora's Gourmet Market
  • Manchu Wok
  • Seattle's Best Coffee
  • Vino Volo Ale House
  • Jamba Juice

Concourse D

  • Il Viaggio Italian Restaurant
  • smashburger
  • Krispy Kreme Doughnuts

Concourse E

  • Starbucks Coffee
  • High West Saloon
  • Ufood Grill

Specialty Retail, News, and Gift Concessions

Terminal One - Beyond the Screening Checkpoint

  • KSL News
  • Weller Book Works

Mezzanine Level - Between Concourses A and B

  • Rocky Mountain Chocolate Factory
  • Brookstone
  • InMotion Entertainment
  • Glamour Walkway

Concourse A

  • Sunset News

Concourse B - Upper Level

  • XpresSpa
  • CNBC News
  • Radio Road

Concourse B - Lower Level

  • Utah!
  • Wall Street Journal News

Terminal Two - Lobby

  • CNBC News Express - Terminal Two pre-security near ticket counters

Terminal Two - Beyond the Screening Checkpoint

  • EA Sports - Top of Concourse C
  • No Boundaries - Top of Concourse C
  • KidZoo - Top of Concourse C
  • Brighton Collectibles - Top of Concourse C
  • Techshowcase - Between Concourses C and D
  • Deseret News - Between Concourses C and D
  • XpresSpa - Between Concourses C and D

Concourse C

  • Utah's Own
  • CNBC News
  • The Economist
  • Simply Books

Concourse D

  • Kiehl's
  • Duty Free Americas (For domestic and international passengers)
  • Visit Salt Lake
  • CNBC News
  • Rocky Mountain Chocolate Factory
  • Wall Street Journal News - Between Concourses D and E

Concourse E

  • Wall Street Journal News

Restrooms

Restrooms are located in the areas just after you exit security screening in both terminals and throughout the concourses. See the information under Infant Care for details regarding additional facilities. Restrooms labeled as "Special Needs" are available in both terminals and allow for unisex or family needs, along with facilities for those with disabilities. They are located across from the ticket counters in Terminal One, next to the ticket counters, between gates B4 and B6, and at the top of Concourse D in Terminal Two.

Salt Lake City Information

Both terminals have information desks located across from the baggage claim areas. Visit www.visitsaltlake.com, www.visitutah.com, or www.visitsaltlake.mobi for more information.

Security Screening Checkpoints

There is a security screening checkpoint in each terminal at Salt Lake City International Airport. They are managed by the Transportation Security Administration (TSA). Visit the TSA website for details on preparing yourself for this process at www.tsa.gov.

Hours of Operation*
Terminal One - 4:30 a.m. to midnight
Terminal Two - 4:30 a.m. to 1:00 a.m.
International Terminal - on demand for international passengers
* Hours are subject to change 

Shoe Shines

Both terminals have shoeshine stands operated by Goodfellows Shoeshine. The stand in Terminal One is located at the top of the escalators after security screening. In Terminal Two, stands are located at the top of Concourse C.

Skycap Service

Sky cap check in is available on the curbs in front of both terminals for Delta, United, and Southwest Airlines. Delta Air Lines offers this service inside the parking garage on the first level in the drive-through lane. Sky caps are available to assist passengers to all airline ticket counters for a fee. 

Sky Club (Delta Air Lines Club)

Delta Air Lines' Sky Club is located in the connector between Concourses C and D.

Smoking

Smoking is permitted only in designated areas in front of the terminals, or in smoking lounges located on each concourse.

Telephones

TDD phones are available in both terminal lobbies and throughout the concourses.

Transportation

There is a wide variety of ground transportation options from Salt Lake City International Airport. Major ground transportation providers have a presence at ground transportation desks in the baggage claim area of each terminal. Ground Transportation rates and fares, including taxicab rates, are not regulated within Salt Lake City limits. Ground Transportation customers may want to obtain or negotiate secure pricing for transportation prior to actual transport. Please be aware of this change in City regulations as you make reservations, use a smartphone app, or seek ground transportation on demand. Rental car companies are located on the lowest level of the parking terrace. Rental car companies and their phone numbers are also listed.

TRAX, a light rail system operated by the Utah Transit Authority (UTA), runs between the airport and downtown approximately every 15 minutes during the week and every 20 minutes on the weekends. The current schedule, subject to change, is listed below. Contact UTA (with the information listed under buses) for an exact schedule, route details, and fare information. Fares currently start at $2.50. Mon – Fri The first train arrives at 5:34 a.m. and the last departs at 11:27 p.m. Saturday The first train arrives at 6:24 a.m. and the last train departs at 11:16 p.m. Sunday The first train arrives at 9:24 a.m. and the last train departs at 7:56 p.m. The train comes into Salt Lake City International Airport at the south end of Terminal One. Printed schedules and route maps are available in the UTA Welcome Center.

Transportation Security Administration (TSA)

Visit website: www.tsa.gov for packing tips and information on clearing the security screening checkpoints. 

Translation

Assistance with translating languages is available by dialing "0" on a white paging phone.

Vending Machines

Vending machines are located in the lobby of each terminal, on the concourses (except Concourse C), and on the lower level of the parking garage to accommodate after-hour needs for convenient snacks. 

Wi-Fi

Free wireless internet service is available throughout the airport. Following the instructions below:

  1. Open your computer's wireless network connection window and select SLCAirport.wifi, then click CONNECT.
  2. Once connected, start your computer's browser.
  3. A security pop-up will open. Click YES to accept the terms and proceed.
  4. Then Click CONNECT to receive free airport Wi-Fi.
  5. The Salt Lake City International Airport homepage will then open.
  6. You can now browse to your desired destination.

Art Collection

The Salt Lake City International Airport art collection is displayed throughout both terminals, most noticeably on the connectors between terminals. 

Accessibility

Salt Lake City International Airport has facilities and services to accommodate those with functional needs or that need extra help. Some of these include: TDD phones are available in both terminal lobbies and throughout the concourses, wheelchairs with attendants, accessible restrooms, shops and restaurants. Elevators are located near the stairs and escalators. Wheelchair service is arranged through the airlines. Airport personnel are available to assist customers. Use a white paging phone and dial “0” or call 801-575-2400 or 801-647-5159 to request assistance. Arrangements can also be made in advance by calling 801-647-5159. TSA Cares is a program to help travelers with disabilities through security check points. Passengers can call TSA Cares at 1-855-787-2227. 

General Aviation

The general aviation facilities are housed on the east side of Salt Lake City International Airport, at South Valley Regional Airport in West Jordan, and Tooele Valley Airport. A full-service fixed base operator (FBO) serves the flying needs of private aviators at Salt Lake City International Airport. Services include aircraft sales and leasing, air charter service, aircraft parts and maintenance, fuel sales, and aircraft storage. For more information, contact the FBOs listed below: 

 

SALT LAKE CITY INTERNATIONAL AIRPORT (EAST SIDE) 

TAC Air..................................... 801-359-2085 

For hangar rental, call .......... 801-575-2957 

 

SOUTH VALLEY REGIONAL AIRPORT 

Located at 7536 South 4470 West in West Jordan, houses the following general aviation service:

Leading Edge Aviation ......... 801-858-0042 

 

 

 

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