Operations
CONTACT
801-575-2401
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Facilities for People with Disabilities
The Salt Lake City International Airport has been carefully designed to accommodate people with disabilities. The restaurants, parking lots and restrooms are equipped with the needed facilities. There are telephones accessible from a wheelchair at the telephone banks and TDD telephones for the hearing impaired in the terminals and concourses. Throughout both terminals there are ramps and elevators. They are located near the stairs and escalators and are prominently marked on the airport directories in the terminals. In addition, airlines can provide indoor motorized vehicle service or other assistance for their passengers.
Airlines
When making your flight reservations be specific about your needs and the types of assistance you require. The airlines can then pre-arrange for an indoor motorized vehicle, personnel or other service.
Dining & Shopping
The airport's restaurants and shops can accommodate the needs of people with disabilities. Most of them have wide aisles, counters low enough for wheelchair access, and ample dining space. Please ask personnel for assistance as needed.
First Aid
Dial 801-575-2405 or 2400 on a white paging phone.
Ground Transport
Taxis, limousines, buses and all other forms of ground transportation that service Salt Lake City International Airport are capable of providing services to people with disabilities. The key to using their service is to arrange it in advance. Call and request the necessary equipment prior to your travel.
Salt Lake City International Airport operates the shuttle bus service from the long-term parking lot with buses featuring hydraulic lifts. Advance notice will streamline this process, even though it is not a requirement. Prior arrangements can be made by calling 801-575-2780 or 575-2401.
Parking
Parking stalls have been designated in the short-term parking structure and in all parking lots for use by people with disabilities. They are identified by the international symbol of access. These spaces are frequently patrolled, and their use by people who display the international symbol of access, either placard or plate, is enforced. There are extra-wide stalls close to entrances. Vehicles fitted with side lifts can be accommodated only on the first level of the short-term parking structure. If you need other help with parking, contact the parking management company at 801-575-2886.
Ramps and Elevators
All entrances and exits have been audited for appropriate curb height or ramp access. Wherever you encounter stairs or an escalator, an elevator will also be in the close vicinity.
Restrooms
Restrooms throughout the airport are fully accessible.
TDD Phones
This phone system for people who are deaf or hard of hearing is available throughout the terminals and concourses or through the Control Center by calling 801-575-2264.
In addition, AT&T credit card phones throughout the airport have a TDD feature.
Telephones
Most of the telephone banks located throughout the airport have been designed to allow wheelchair accessibility.
Wheelchairs
The airlines provide wheelchairs upon request. It is best to reserve one ahead of time; however, it can be arranged at the ticket counters.
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Language Line Assistance
For help in 250 languages, call 575-2401 or 2401 from a white paging phone. This service is also available on your cell phone by dialing 801-575-2401.
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Lost & Found
Located on the mezzanine level in Terminal One, this office handles all items lost throughout the airport. Contact the office by calling 801-575-2427. You may also email Lost and Found at airport.lostfound@slcgov.com. Check with your airline for items lost on a plane.
Hours 8:00 am–5:00 pm (Monday–Friday) Contact the Airport Control Center at 801-575-2401 evenings and weekends.
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Additional links for the Operations Division
Arrivals & Departures | Security & Baggage | Maps & Rates | E-park | Park & Wait Lot | Passenger Pickup | Airport Aircraft Rescue Fire Fighting (ARFF)